What is our NEW "On 24/7" service and why our tenants love it so much
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chill out in our apartments in Athens with our 24/7 ongoing support
www.roomsathens.com
When you look for accommodation in Athens, what do you value most?
Is it location? Amenities? Rental price?
Probably all of it!
And rightly so!
All these essential features have popped up as top things to desire in every customer poll we've run.
But here's a question?
What about your peace of mind?
What do you do when the plumbing goes bust, power goes out or God forbid the Internet is down?
Whom do you call? Text, email, or send messenger pigeons to?
Since the day we offered our first furnished apartment for rent in Athens a while back
And to the point when we passed the 100 rental properties mark
Our main focus has always been on making our tenants feel absolutely and totally at home.
The reason we've put so much emphasis on this simple:
Many of our tenants are international students, Erasmus students, and professionals working in Athens.
And lots of them are living on their own for the first time!
For us, that has always meant one thing: always be available to resolve any matters our tenants may have.
At all times. No questions asked
Easier said than done, though.
While it was relatively easy to achieve with a few properties, it became extremely challenging with many.
The ongoing support required lots of investment.
Investments in infrastructure.
Investments in extra staff...
Our high-end customers didn't mind paying the extra premium to receive that service.
But what about our budget-oriented tenants?
We had to find a way to offer similar support for them without making it too pricey.
So, about six months ago, we started testing our new "On24/7" feature.
And boy, oh, boy!
Our tenants met the service with so much excitement that now many of them name it their favorite.
And all because the "On 24/7" service eliminates confusion and time waste by keeping all the maintenance requests and other house related communication in one simple app.
Tenants get 24/7 support at their fingertips, no more phone calls, and emails
Tenants can upload a video or photo of any house-related issue, and the support team will get on it immediately
Tenants can make an inquiry via their designated messenger, which keeps all messages in one place and is available at all times
Here are just a couple of our tenants rave reviews about how fast and easy our support was for them to receive:
" I lived in the en-suite room in the giant two-level apartment in Athens center for two and a half months.
The room is bright, clean, and with a private bathroom attached!
The most amazing part is how fast ANY maintenance issues get resolved. You have 24/7 support and always feel secure and at ease.
Thank you, roomsAthens, for saving me a ton of money and frustration! "
— Clemence B.
"I loved reactivity, kindness, reliability, and legal aspects!"
What firstly appealed to me in this lovely room in Athens was its features: things such as air conditioner, balcony, cleaning service, WiFi, among many others.
But what sealed the deal was the speed and the level of attention of roomsAthens team.
In fact, I'd list their reactivity, kindness, reliability, and legal aspect as the top four things I loved!
They saved me a ton of time because they always answered my questions very quickly!
— Juliette Kary
Here's the best part.
We now offer this once premium service at NO EXTRA cost!
You read it right!
All our tenants now enjoy 24/7 ongoing support without having to pay premiums!
So, if you'd like to rent a beautifully furnished, fully equipped sunny bright room or apartment in Athens...
And experience a pleasant, stress-free stay, then go ahead and get in touch with us.
We're looking forward to hosting you in Athens!
