What to Do in an Emergency: Essential Safety Protocols for Erasmus Students in Athens
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You've just landed in Athens.
The streets hum with life, the aroma of gyros tempts you at every corner, and you're ready for your Erasmus adventure.
But there's one thing you can't ignore: emergencies happen.
Whether it's a medical issue, a lost wallet, or something more serious... knowing how to handle an emergency in a foreign city can make all the difference.
Today, we will arm you with a complete emergency playbook—so you can focus on enjoying Athens without letting fear of the unexpected hold you back.
Know Your Emergency Numbers
In Greece, the emergency numbers work differently than in many other countries.
Don't worry—you'll memorize these faster than you can say "kalimera."
100: Direct line to the police
166: For medical emergencies
199: To contact the fire department
112: The all-encompassing European emergency number for police, fire, and medical services
Pro Tip: Save these numbers in your phone immediately.
Even better, write them down and stick them on your fridge or desk in case your phone battery dies.
Example: Imagine you're hiking up Lycabettus Hill when your friend trips and twists their ankle.
Instead of panicking, you calmly call 166, give your location, and help arrives quickly.
Know Your Location
Athens is sprawling, and neighborhoods can feel like a maze if you're not familiar with them.
Always know where you are—especially in unfamiliar areas.
Use Landmarks: Look around for recognizable spots like Syntagma Square, Acropolis, or Monastiraki
Download Maps Offline: Apps like Google Maps let you save maps to use without internet access. Lifesaver
Learn the Basics of Greek Addresses: Streets in Athens may be labeled in Greek and English. Pay attention to details to help responders find you quickly.
Example: You're in a cab heading to a friend's party when you realize you've left your bag behind at a café.
Having your last location saved on your phone helps you retrace your steps.
Medical Emergencies and Pharmacies
Athens has a robust healthcare system, and knowing how to tap into it can save you a lot of stress.
Nearest Hospitals: Research and save the locations of nearby hospitals or clinics. Evangelismos Hospital and Gennimatas are great options if you're in central Athens
Visit Pharmacies: Greek pharmacists are highly trained and can often provide over-the-counter solutions for minor ailments. Look for the green cross signs—most pharmacies operate on a rotation for after-hours emergencies
Carry Insurance Info: Always have your European Health Insurance Card (EHIC) or private insurance details with you
Example: Let's say you wake up with a fever.
Instead of worrying, you head to the nearest pharmacy and explain your symptoms.
They provide you with medication, saving you from a trip to the ER.
Theft or Lost Belongings
Pickpocketing happens everywhere—even in Athens.
If your wallet or phone goes missing, don't panic. Here's what to do:
File a Police Report: Go to the nearest police station and report the theft. You'll need this for insurance claims or to replace your ID
Cancel Cards Immediately: Call your bank or use mobile banking to freeze your cards. Some apps, like Revolut, let you do this instantly
Use a Backup Plan: Keep a photocopy or digital photo of your passport, ID, and other important documents. Store an emergency stash of cash in your room
Example: Imagine you're at a crowded metro station, and your phone gets swiped.
You head to the police station, use a photocopy of your ID to file a report, and use your laptop at home to freeze your accounts.
Natural Disasters
Greece occasionally experiences earthquakes.
Most are minor, but knowing what to do during one is crucial.
During the Quake: Drop, cover, and hold on under a sturdy table or desk. Stay away from windows and heavy objects that could fall
After the Quake: Exit the building calmly and avoid using elevators. Follow local authorities' instructions
Prepare an Emergency Kit: Include water, snacks, a flashlight, and a phone charger. Keep it in an accessible spot
Example: An earthquake shakes your apartment at night.
Thanks to your preparation, you grab your kit, duck under the table, and follow your safety plan until the tremors stop.
Emergency Contacts
Have a list of local contacts who can help you in a pinch. These might include:
Your Erasmus coordinator or university contact
Your landlord or property manager
A trusted local friend or fellow Erasmus student
Pro Tip: Create a group chat with your co-living flatmates.
You can rely on each other for help and updates during emergencies.
Transportation Troubles
Public transport in Athens is generally reliable, but things can go wrong.
Lost on the Metro or Bus: If you miss your stop, don't fret. Use your map app or ask a local for directions
Taxi Tips: Use apps like Beat or Uber to book rides with vetted drivers
24/7 Help: Athens has a 24/7 helpline for public transport at 11185
Language Barriers
Greek is beautiful, but it can feel like a puzzle when you're in a hurry.
Learn Key Phrases: Knowing how to say "I need help" ("Hree-azome vo-ee-thee-a") goes a long way
Translation Apps: Google Translate's voice function can be a lifesaver
Local Assistance: Most Athenians speak English, especially younger people. Don't hesitate to ask
Example: You're trying to explain a medical issue at a pharmacy.
You use Google Translate to show the pharmacist what you mean and walk out with exactly what you need.
Staying Safe at Night
Athens is vibrant after dark, but taking precautions ensures you'll have fun without risk.
Stick to Well-Lit Areas: Avoid alleys or deserted streets
Stay Aware: Keep your phone and wallet secure, and don't leave drinks unattended
Have a Buddy System: Travel with friends whenever possible
Build Your Support Network
The best way to handle emergencies is to have people you trust nearby.
Get to Know Your Flatmates: They'll be your first line of support
Connect with Local Communities: Join Erasmus meetups, Facebook groups, or student networks
Stay in Touch: Regular check-ins with family and friends can also provide emotional reassurance
Bonus Tip: Secure Your Housing with Rooms Athens
Living in a safe, reliable apartment is the foundation of a stress-free Erasmus experience.
At Rooms Athens, we go above and beyond to ensure your peace of mind.
From secure locations to 24/7 support, our accommodations are designed with students like you in mind.
Find your next home-away-from-home.
Browse our listings today and make your Erasmus adventure unforgettable.
